Saturday, February 18, 2012
Service
She went from person to person
placing orders. Other people came to fill them
while she juggled I-wonder-how-many-people's
expectations of service and care.
If I were in a restaurant,
my order would be free after such a wait.
But this is the ER, payment comes up front
where I'm neither the product,
nor treated as the customer,
though I was well within my rights to say
No thank you, send the meds back.
How was she to know I prefer the waning pain
to a shot in the a**?
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George MacDonald
"Home is ever so far away in the palm of your hand, and how to get there it is of no use to tell you. But you will get there; you must get there; you have to get there. Everybody who is not at home, has to go home."